Sep 092010

Google released Instant yesterday, causing a fluttering of hearts among SEO experts and the philosophically-inclined who are asking what it means.

Google also released Scribe, which attracted less attention.

Scribe uses predictive text to suggest what your next word or phrase ought to be.

mbattles has identified that it tends to go into a loop quite quickly, which rather reflects what science fiction predicted would be the behaviour of any robot.

“Domin: (laughing) That’s enough now, Sulla, that’s enough. Show us how well you speak French.

Helena: You speak French?

Sulla: I speak four languages. I can write ‘Dear Sir! Monsieur! Geehrter Herr! Ctný pane!’

Helena: (jumping up) This is all humbug! You’re all charlatans! Sulla’s not a robot, she’s a living girl just like I am. Sulla, you should be ashamed of yourself – why are you playacting like this?

Sulla: I am a robot.

[...]

Helena: Don’t worry, Sulla, I won’t let them take you. Do they always treat you like this? You shouldn’t put up with it, do you hear, you shouldn’t put up with it.

Sulla: I am a robot.”

And what does Scribe mean?

It may mean faster typing of documents. Some commentators suggest it will help them finish term papers more quickly. Writers for content farms such as Associated Content may use it to produce keyword-dense articles in no time at all.

It doesn’t point to the elimination of humans in producing text.

Rules will apply to online advertising from March 2011

The Advertising Standards Authority has announced that its code of advertising practice will soon apply to UK websites and other online communications such as Twitter.

From 1 March 2011, the Advertising Standards Authority (ASA) will regulate advertisers’ own marketing communications on their own websites and in other non-paid-for space online under their control.

This will affect all kinds of business website, including sole traders, charities and freelance operators, and will apply to

Advertisements and other marketing communications by or from companies, organisations or sole traders on their own websites, or in other non-paid-for space online under their control, that are directly connected with the supply or transfer of goods, services, opportunities and gifts, or which consist of direct solicitations of donations as part of their own fund-raising activities.

User-generated content may now fall under the rules

Content has become highly fragmented thanks to things like social media and affiliate schemes. So there are numerous grey areas in the above, and the ASA has launched a consultation to try to gather opinion about the fine details. In the meantime, they have specified that the Code of Advertising Practice will apply to

  • Advergames, such as those appearing in paid-for space on Facebook
  • User-generated content, when adopted by an organisation and used in online advertising

There are plenty of exclusions, and the ASA lists a few for information:

  • Classified private advertisements
  • Press releases and other public relations material
  • Editorial content
  • Political advertisements
  • Corporate reports
  • Natural listings on a search engine or a price comparison site
  • Marketing communications in foreign media
  • Claims in marketing communications in media addressed only to medical, dental, veterinary or allied practitioners, that relate to those practitioners expertise

The ASA has issued a press release today from which you can download the proposed new rules in PDF.

David McCandless talks about using data in a visual way.

“Every day, all of us are being blasted by information design. It’s being poured into our eyes through the web. We’re all visualisers now, we’re all demanding a visual aspect to our information.”

McCandless is a journalist who’s obviously taken to data visualisation like a duck to water. Other journalists are finding it much harder.

But it’s not just journalists who need to learn about graphs, infographics, data maps, colour and design. Anyone who creates content on the web needs to think more like a designer.

That is turning at least one received idea on its head. The term “content is king” has often been shorthand for “you forgot about my text when you were designing the website”.

But web writers need to change too. They need to think a little more like designers, and they need to learn to work with designers. They need to understand what possibilities are offered by conveying information graphically rather than in words.

Thanks to Ad Aged for this list of the most frequently used words in press releases.

Leading
Best
Solution
Great
Leading provider
Award winning
Largest
Unique
Innovative
Innovation
Extensive
Exclusive
Dynamic
Real-time
Easy to use
Fastest
Premier
Innovator
Top

I literally began feeling sleepy by item number four.

Only one thing attracted my attention – the absence of “new”.

My question is, whether this vapid positivity and hyperbolic grandiosity actually works. Does it move a press release to the top of the pile on a journalist’s desk?

When they applied themselves to longform advertising copy back in the day, they really went to town.

Below is just a sample of a billboard seen in Salisbury. The full glory needs to be seen in the whole browser (slightly touched up to remove flash flare).

Longform copywriting

Aug 162010

Good writers need to be conscious readers.

Whatever you’re reading, you need to stand next to yourself and repeatedly ask “hey… what effect is this text having on you? Is it slightly ambiguous, and therefore confusing you? Is it anticipating your questions, and answering them delightfully at the moment they crop up? Is it working on your imagination? Is it hand-waving the data away?”

Conscious reading takes a bit of practice.

The prospect of becoming a conscious reader can sound appalling. It conjures up an image of the left hemisphere of the brain standing over the right, sighing and tutting and perpetually interrupting.

But it’s a vital part of being a good writer. And it’s not as bad as it sounds.

It’s analytical and it makes you highly critical, so it’s an early warning system that will tell you to abandon a text if it carries no meaning or sets off on a long rambling lie.

It’s a workout for your bull-detector.

It lets another writer make the mistakes before you do.

It teaches you to become a good writer.

It’s not complex. Most texts are designed to distract you from asking the question “so what?”. Writers will deny this, but then they’re usually not conscious writers so they’re probably unaware of their own deceptions.

When your first question is “so what?”, you’ve become a conscious reader.

There are more coders who write well than there are writers who code well.

I won’t go into why this is true. But I will suggest that web writers and editors should have a set of basic technical skills. Too many don’t, even though those skills are now essential to their livelihood.

If you’re a writer or editor, and you do decide to learn technical skills, it’s important to pick them well. Some will save you a great deal of time in your work, while others won’t help you at all.

Learning tools instead

Before you go off and learn Perl or something really time-consuming like that, bear in mind there may be an easier way. Continue reading »

This is probably a lesson for all governments struggling to get on the web.

The French government decided to build an launch a site called france.fr. The contract was put out to tender and a web company was chosen to do the work.

I say a “web company” because they seem to be chiefly a content company, and they have scant experience of building sites of this size. Continue reading »

Yesterday, I scrolled down an infographic with a height of 4,343 pixels.

At the screen resolution I use, it occupied seven screens.

It would print as seven A4 pages and weighs almost a megabyte.

It’s possible designers are holding a “world’s largest infographic” contest and nobody told me. If that’s the case, then fine. I was looking at yesterday’s winner.

If not, it seems to me the infographic has gone too far. Continue reading »

conversationmanageraIf markets are conversations, as the Cluetrain Manifesto said many years ago, it makes sense for businesses to think seriously about talking with and listening to consumers.

In a book published last year in Dutch and now available in English, Steven Van Belleghem (managing partner of marketing research agency InSites Consulting, a client of Typeclear) makes the case for a new kind of marketer. Continue reading »

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